Complaints
Raise a concern about Safehaven’s service
Concerns should be acknowledged, reviewed impartially and resolved as early as reasonably practicable.
Information to provide
- Your name and organisation
- The service or interaction concerned
- What happened and when
- The outcome you are seeking
- Any relevant evidence
How to contact us
Email enquiries@safehavenconsultancy.uk, telephone 0330 122 1623, or write to Safehaven Consultancy, 24–32 Princip Street, Birmingham B4 6LE.
Control note
The named complaints contact, acknowledgement target and escalation route will be confirmed before unrestricted public launch.