Privacy notice

How website enquiry information is handled

Safehaven Consultancy uses information submitted through the website to review and respond to enquiries, maintain an appropriate business record and protect the security of its services.

Information collected

Name, organisation, contact details, requested service, timeframe, enquiry content, consent choices and a technical submission reference.

Purpose and lawful basis

Enquiry information is processed to take steps requested before entering a contract and for legitimate interests in responding, managing relationships and maintaining appropriate records. Optional marketing requires separate consent.

Retention and sharing

Information is retained only as long as needed for the enquiry, legal obligations and defensible business records. It is not sold. Service providers may process information only where needed to operate the website and systems.

Your rights and contact

You may request access, correction, deletion, restriction or objection where applicable. Contact Safehaven Consultancy at enquiries@safehavenconsultancy.uk, telephone 0330 122 1623, or write to 24–32 Princip Street, Birmingham B4 6LE.

ICO registration

Safehaven Consultancy’s ICO registration is being arranged. This notice will be updated with the registration details when confirmed.

Controlled notice: This notice remains under review pending confirmation of the retention schedule, ICO registration and service-provider list.